Wd my book external drive not working posted in external hardware. Its configured to use dhcp, and does not have a usernamepassword set up. After computer wakes up i see multiple, two or three my book drives in finder, if i click on a right one i able to navigate in drive and open files. I have asked wd for more detailed electrical specifications the phone agent suggested that the issue might be that the surface book usb 3. If you are using the manual update method, do not rename the firmware file. When i tried to put together the replaced device now it wont detect it and what is even worse i dont hear the motor of the drive.
Jan 15, 2017 i also use the wd data lifeguard diagnostics, told me have some bad sector, so i fix them, unplug and plug the usb and same error, wont load, sometimes wont even appear or the computer tells me need to format, i click on format dont want to erased and tells me the wd my book is not connect it. It powers up normally and i see the light on the hd, it reads on other macbook pros and it even gets read by my lg smart tv. Oct 30, 2015 wd 2 tb my book not recognized by norton or by file explorer, but shows up in device manager. Also, when plugged in at boot up, it stopsfreezes computer from completing. Fix wd external hard drive not workingrecognizedshowing up. Then, in abt 2h, i shut down my book live duo actually i supposed that both my book and. My laptop stopped recognizing wd passport with a letter drive in explorer. I need it formatted in jbod, but whenever i do so, the drive mounts for about 3 seconds and automatically ejects itself. Aug 29, 2017 if you have a network problem, forget admin password, or are unable to access you wd my cloud, a hard reset could solve your problem.
Wd backup sw could not find device repeatedly, even w tech support. User manual using the device with a mac the my book duo device drives are formatted as single ntfs partitions for compatibility with updated windows operating systems. The wd my passport for mac is not showing up in finder nor in disk utility. Wd 2tb my book for mac desktop external hard drive usb 3. If it is, right click wd hard drive, choose properties and click update driver under driver tab or click on uninstall. Doubleclick the my book icon, and then doubleclick the. Wd my book 4tb external usb crashed techspot forums. Jul 17, 2012 i have a 2tb wd my passport for mac and it is not showing up on my mac book pro, running mac os high sierra ver 10. Sep 26, 2016 wd my book external drive not working posted in external hardware. Raid0 mode provides superfast performance with up to 360mbs1 sequential read speeds using the usb typec port. Doing so will cause the manual update to fail and can corrupt the system. Even though the hard drive encryption looked somewhat like smartware, it was its own beast. Western digital mybook drive lock encryption failure and. Ive only had it for a couple months and now its not showing up on my macbook pro.
It is formatted ext4 which is a linux filesystem the os. Sep 02, 2014 hi, my first post here i really need some help i purchased a new wd my book 4tb and have all my videos and pictures on this drive i have always disconnected the drive properly but tonight when i. I connected my book to my book live duo via usb port to upload some files from my book to my book live duo. Wd passport for mac is no longer working uninstall any wd software on your mac. This site contains user submitted content, comments and opinions and is for informational purposes only. For mac computers, go to the apple menu and select software update. Anyways, when i connected my wd my book that has worked flawlessly on my macbook, and it has a bunch of videos and pictures stored it doesnt open automatically and when i looked under file explorer its not listed on the left side either. Apple may provide or recommend responses as a possible solution based on the information provided. If you have a wd mycloud or mybook live nas, you can connect to it via ftp to transfer files much faster than the normal windows explorer network transfer. Tips for getting started with the wd my book backup drive.
For no reason whatsoever my macbook pro wont show my wd external hd. My book wd duo raid drive config error apple community. How to fix external drive blinking but not detectable issue. My passport wd drive not showing on my ma apple community. Some wd drives have had firmware in them in the past that was incompatible with macs. Hey, im having problems with my 1 tb wd my book essential drive external usb hdd.
My passport wd drive not showing on my macbook but shows on others. Wait for 1 minute and then reconnect the usb cable. Wd smartware icon in the windows system tray, left or rightclick the wd quick view icon to display the main menu, and then select wd smartware. For windows, go to the start menu and select windows update. If your product is not listed above, please visit the product page. The external storage device is also affordable, and allows you to. Hi folks, a friend of mine has given me his my book to test for him. Sometimes, after the mybook is not used for a while, it will shut down, to the point that, only unplugging both the firewire and power to the mybook will restart it.
After the hard drive is uninstalled, unplug the usb cable. And with all photos, videos and files organized in one place, your team has all it needs to streamline its. Been using my book for mac for about 2 years without any problem. But if i click on a wrong one finder hangs and not responding. I said i didnt care about the warranty, just the data, so he said just to remove the drive and buy a sata cable to reconnect and obtain the data that way. Mac doesnt recognize external hard drive, how to fix. Western digital 1tb external hard drive not recognized by. Fix wd my passport for mac not showing upnot working on mac. Wd my book essential drive not recognized on my mac.
If the wd will mount in disk utility, reformat erase it. West digital hard drives, such as wd my passport for mac, wd elements, or wd easystore, are trusted by a large number of users to store the massive amounts of photos, videos, and. My book wont power up western digital my book ifixit. Western digital mybook hard drive shutting down periodically. I bought a raspberry pi with the intention of using it to play movies stored on my nas, as well as browsing the web, so i will be using raspbian. May, 2019 i have my book duo wdbfbe0160jbknesn and had this issue on high siera on macbook pro and now i see the same issue on imac on mac os mojave. Wd my passport 1tb external hard drive is suddenly very slow i have a three years old wd my passport 1tb external hard drive which has been used as a backup drive. Mar 14, 2011 western digitals mybook drives are very convenient and popular storage options, but if the drive stops working then you might have success by giving it a quick love tap. Jan 20, 2020 wd my passport 1tb external hard drive is suddenly very slow i have a three years old wd my passport 1tb external hard drive which has been used as a backup drive. The my book duo drive has massive capacity for storing photos, videos, documents and music. Consistently backing up, but suddenly the back ups are failing.
Problem with wd mybook on my mac apple macos neowin. My nas is a western digital mybooklive on my home network. Western digital my book duo user manual pdf download. I visited my computer where the disks at least show up in the list. Press and hold or rightclick the usb external hard drive with the issue, and select uninstall. I tried buying another one to replace the usb board and still no luck.
With space to keep virtually everything, the my cloud pro series offers your creative team the network storage to edit, save and share production files from anywhere with an internet connection. But if i try to mount it as a secondary disk, it refuses to. Ive tried to check though the forum for a solution without much luck. Connect the wd my passport hard drive to another mac computer or windows pc, which will find out if it is the incompatible file system of the drive that makes this wd my passport hard drive undetectable. Wd my book essential not being recognized in windows 10.
There could be a few reasons why the drive is not showing up in finder, or the mac desktop. After calling the tech support, they were really helpful in solving my problem with. Switch to raid1 configuration for redundancy and to mirror data on the wd red drives inside. In our data recovery lab, we had to find some way to get the hard drives to work in a real wd mybook duo enclosure, because it was the only way to decrypt the data. Using win 10 on new ssd, wd my book backup sw does not work. How to fix a slow wd external hard drive without losing. Apr 05, 2017 been using my book for mac for about 2 years without any problem.
The drives are configured by default as a raid 0, which gives. Ive tried accessing the disk through imac disk utilities but its now not showing up. But when i plug the wd drive into one of my usb slots, the disk does not mount. It turns out that most of the time, mac doesnt recognize external hard drives, usb flash drives, pen drives, sd cards, etc.
This will start the installation process for the backup software. I have my book duo wdbfbe0160jbknesn and had this issue on high siera on macbook pro and now i see the same issue on imac on mac os mojave. Compatible with both mac and pc, youre able to protect your content regardless of os. Basically time machine disks need to be the right format and i am not sure how easy it will be with the raid. What happens is i plug in my drive to power and the drive starts spinning up. Once system operational and plugged in, it appears in device manager. Disk drive format your my book essential drive is preformatted as a single ntfs partition for compatibility with all updated windows operating systems.
Since a good connection is a basic condition for secondary hard drives working on the mac, we need to try these things step by step. However when i opened device manager it was listed under disk drives and wd drive management devices. Page 30 my book live duo user manual launching the wd smartware software after installation use one of the following options for the wd smartware software once you have installed it. If you have a network problem, forget admin password, or are unable to access you wd my cloud, a hard reset could solve your problem. Doing so may cause the device to malfunction or unable to boot. Western digital my book 8tb and my passport 4tb external hdds. In the last month it has stopped showing up on the desk top when plugged in and read more. The my book duo drive is desktop raid storage with massive capacity ideal for storing photos, videos, documents and music. Wd my cloud solid red light on data medics recovery.
Western digital s mybook drives are very convenient and popular storage options, but if the drive stops working then you might have success by giving it a quick love tap. Wd external drive automatically unmounts ask different. The light comes on and there are soft noises from within, but when i connect to my laptop, the drive is not recognized. Reboot your mac computer to see if your wd my passport drive is not showing up in disk utilityfinder or not. How to solve my wd hard drive not recognized in windows 10. My computer does not even detect the drive or if it does it only shows empty folders. In open air, spin and seek noise seems to be better than a nowneighbouring seagate drive, appearing to be very similar to some of my older wd green drives which i think these newer blue drives have largely. A usb typec port with all cables included makes it universally compatible supports.
Raid0 mode provides superfast performance with up to 360mbs2 sequential read speeds using the usb typec port. Then, you can restart computer to see whether the wd hard drive is recognized by windows 10. I think it should be possible on macmounted soft raided drives, but on external box. This dualdrive device features blazingfast transfer speeds, encrypted. Note connecting your usb external hard drive into a.
The drive itself could have failed, the partition on the drive may be damaged, the data cable may no longer be good, or the drive may no longer be getting enough power to fully spin up. Equipped with wd backup software for windows and apple time machine compatibility for mac, the my book desktop hard drive can back up your photos, videos, music, and documents. Ive downloaded wd disk utilities and this cant repair the disk. The drive does not show in the device manager or through my computer. Hi guys, i have western digital external hdd 2 tb green that seems to have stopped working. Wd 12tb my book duo desktop raid external hard drive usb 3. Hello, i have a mybook live thats about a year and a half old. The drive became extremely slow, especially when i was trying to transfer data from my computer or open files on the drive. Before updating to the latest firmware, it is recommended that youve installed the latest updates and service pack on your computer. Western digitals latest designs, like the new my book duo, are a long way from those origins. The wd 6tb my book desktop contains a wd60ezrz drive a western digital blue, 3. I checked disk utility to see if it shows up there and it doesnt.
For mac, go to the applemenu and select software update. Dec 16, 2016 if you have a wd mycloud or mybook live nas, you can connect to it via ftp to transfer files much faster than the normal windows explorer network transfer. The system on that box which creates the raid needs to be tm compatible and wd is not specifying it. Click disk drives and check if there is a yellow exclamation mark with wd hard drive disk device. Modifying the registry is another great approach to fix the issue. Password protection the my book drives builtin 256bit aes hardware encryption with wd security tools helps keep your content private and safe. Windows 10 doesnt recognize wd my passport drive as it. The drive is not powering up western digital my book. The good the wd my book duo has plenty of storage space, fast performance, hardware raid, and a builtin twoport usb 3.
Western digital my book for mac user manual pdf download. Mybook live not responding my book live wd community. Follow the tutorial in this article to fix the issue and recover lost data from not showing up not working wd hdd without data loss. Western digital 1tb external hard drive not recognized by pc. There is no usb device acknowledgement of new device found. Wd uses a pair of caviar green drive mechanisms in the my book thunderbolt duo. I also cant see it on my computer with a different cable and power source they work fine for my own my book. I connected the newly purchased my book live duo to the network thru ethernet cable. By combining drive performance, you get up transfer speeds up to 324mbs, so you can transfer a full hd video, or your entire media collection, with ease. Wd my book external drive not working external hardware. If you dont see the wd apps setup, look for a folder called wd apps for windows, if you are using windows or wd apps for mac if you are using os x to find the application installer for your operating system. Wd my book hw recognized by cpu, could manually copy files, but unable to do full backup. Information on time machine is saying the disk is read only. Western digitals mybook drives are very convenient and popular storage options, but if the drive stops working then you might have success by giving it a quick love tap.
Wd my book 2tb shows up in device manager but doesnt open. Seagate backup plus hub 4tb external hard drive desktop hdd usb 3. Follow the tutorial in this article to fix the issue and recover lost data from not showing upnot working wd hdd without data loss. Some of the newer enclosures are not fully mac compatible, like the seagate expansion enclosure, so make sure it will work with mac before buying. The second interesting comparison is between the my passport and the lacie porsche design mobile drive.
When i tried to put together the replaced device now it wont detect it and what is even worse i. My book for mac suddenly stopped working wd community. You may have to reformat the drive on a windows machine if it wont mount in disk utility, though. If i leave the drive formatted in raid everything works just fine. Apr 21, 2007 i have a western digital hd with a mac mini. Still no mybook on the routers list of devices, and the wd discovery software isnt finding anything. I have a wd 1tb external hard drive, supposed new without documentation. The device was listed as working properly in device manager. Wd does not have further software or firmware updates, either for its utility programs or for the 3 tb my passport ultra. Wd mybook thunderbolt duo stop working af apple community. It used to be read on my macbook pro but for no reason it just doesnt show up anywhere, not even on disk utility. Then i found that this way is not effective as the speed is low abt 1. There are a few things you should be aware of if youre going to attempt your own recovery of a wd my cloud with a red light.
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